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If you’re struggling to pay utility bills in Kansas, help may be available. This page lists programs that may help with electricity, gas, water, and heating or cooling costs.
Utility Shutoff Help
Utility Shutoff Help
Utility shutoffs can happen quickly, but there may be options to help stop or delay disconnection.
Some programs may help with past-due utility bills.
Utility companies may offer payment plans or temporary protections.
Shutoff rules and protections vary by utility and situation.
Call 211 to find utility shutoff help and assistance programs near you.
If utility shutoff is affecting your housing stability, see Rent Assistance.
⚡ Utility Bill Assistance Programs
⚡ Utility Bill Assistance Programs
If you need help paying utility bills in Kansas, assistance programs may be available.
LIHEAP (Low Income Energy Assistance Program) helps eligible households pay heating or cooling bills.
Local nonprofits and Community Action Agencies may offer one-time or emergency utility assistance.
Eligibility and availability vary by program and season.
Apply through Kansas Department for Children and Families (DCF) or call 211 to find utility assistance programs near you.
Shutoff Protections & Medical Hardship
Shutoff Protections & Medical Hardship
Some households may qualify for protections that delay or prevent utility shutoffs in Kansas.
Utilities may offer medical hardship protections for households with serious health needs.
Cold weather or extreme heat protections may apply during certain seasons.
Customers may be able to set up payment plans to avoid disconnection.
What to do:
Contact your utility company as soon as possible to ask about hardship protections or payment plans.
Call 211 to find local assistance and advocacy help.
If utilities are already shut off and affecting your safety, see Emergency Assistance.
What to Do If Your Utilities Are Shut Off
What to Do If Your Utilities Are Shut Off
If your electricity, gas, or water has already been shut off, there are still steps you can take.
Contact your utility company immediately to ask about reconnection options or payment plans.
Utility assistance programs may help cover reconnection fees or past-due balances.
Community Action Agencies and nonprofits may offer emergency help.
During extreme heat or cold, emergency protections or temporary assistance may be available.
Call 211 to find emergency utility assistance and reconnection help near you.
If a shutoff creates an immediate safety risk (such as no heat in winter), seek help right away through 211 or local emergency services.
💡 Utility Company Assistance
💡 Utility Company Assistance
Payment plans or extensions
Hardship or crisis assistance programs
Shutoff protection options
Contact your utility provider as soon as possible
🚰 Water, Sewer, and Trash Assistance
🚰 Water, Sewer, and Trash Assistance
Help may also be available for essential services like water, sewer, and trash in Kansas.
Some cities or utilities offer payment plans or hardship programs for water and sewer bills.
Local nonprofits or Community Action Agencies may help with past-due balances.
Shutoff rules for water and sewer can differ from electric or gas services.
Contact your local utility provider and call 211 to ask about water, sewer, or trash assistance options in your area.
If water shutoff affects health or safety, see Emergency Assistance.
Weatherization & Energy Efficiency Help
Weatherization & Energy Efficiency Help
Weatherization and energy efficiency programs can help lower utility bills over time by improving your home’s efficiency.
Programs may help with insulation, sealing drafts, or heating and cooling efficiency.
Some services are free or low-cost for eligible households.
Renters may qualify with landlord permission, depending on the program.
Ask your local Community Action Agency about weatherization programs or call 211 for referrals.
Simple Weatherization Tips You Can Do Now
Simple Weatherization Tips You Can Do Now
Small changes can help reduce utility bills, even without major repairs.
Seal drafts around doors and windows using towels, draft blockers, or weatherstripping.
Close unused rooms and vents to focus heating or cooling where you live most.
Use curtains or blinds to keep heat in during winter and block heat during summer.
Lower your thermostat slightly in winter and raise it slightly in summer to save energy.
Turn off lights and unplug electronics when not in use to reduce electricity costs.
Wash clothes in cold water when possible to lower energy use.
If utility bills remain unmanageable, weatherization programs or bill assistance may still be available.
Call 211 to ask about weatherization services or utility assistance near you.
Utility Scams & How to Protect Yourself
Utility Scams & How to Protect Yourself
Scammers sometimes target people who are behind on utility bills or worried about shutoffs.
Utility companies do not demand immediate payment by gift cards, prepaid cards, or cryptocurrency.
Be cautious of calls, texts, or emails threatening immediate shutoff unless you pay right away.
Never share account numbers, PINs, or login details with unknown callers.
What to do:
Contact your utility company directly using the number on your bill to verify any notice.
Call 211 to confirm legitimate assistance programs and report suspected scams.
⏱️ Need Utility Help Right Now?
⏱️ Need Utility Help Right Now?
📍 Statewide Kansas Utility Assistance
Community Action Agencies
City or county utility departments
Local charities and churches
Utility provider hardship programs
Call 211 to find local utility assistance near you.
This is the official Kansas Department for Children and Families page for the Low Income Energy Assistance Program (LIEAP), which helps eligible households pay a portion of home energy costs like electricity, gas, propane or heating bills. The program runs each year during a specified application period.
📍 Wichita Kansas Utility Help (Test)
Wichita residents may qualify for local utility assistance, payment plans, or shutoff protection programs.
City of Wichita utility assistance options
Utility provider hardship programs
Sedgwick County emergency assistance
Local nonprofit and church programs
Contact your utility provider as soon as possible if facing shutoff.
📌 City of Wichita Utility Bill Support
Wichita Kansas Energy assistance (Test City)
Information on the H2O Care Fund and other local Wichita programs that help customers with water bill payments, especially for those who are behind or facing shutoff.
Resources and contacts for help paying your water bill (United Way 211, Center of Hope, and others).
Provides emergency assistance services in Sedgwick, Reno, and Butler Counties, including help with gas bills (via a Utility Education Class) and referrals to other resources for utility support
The Center of Hope in Wichita offers emergency rent and utility assistance (including help for households facing utility shutoff) for those in Wichita and surrounding Sedgwick County communities.
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